Privacy Policy

Trans BC Freightways is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Trans BC Freightways Web site and governs data collection and usage. By using the Trans BC Freightways website, you consent to the data practices described in this statement.

Collection of your Personal Information

Trans BC Freightways collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Trans BC Freightways also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Trans BC Freightways. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Trans BC Freightways for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Trans BC Freightways Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, including Trans BC Freightways. This information may be collected and used by others. Also note that any information shared in a directory, chat room, bulletin board, or other posting or online discussion is public information and may be seen, disclosed to or collected by third parties that do not adhere to this privacy statement. Note: Trans BC Freightways does not read any of your private online communications.

Trans BC Freightways encourages you to review the privacy statements of Web sites you choose to link to from Trans BC Freightways so that you can understand how those Web sites collect, use and share your information. Trans BC Freightways is not responsible for the privacy statements or other content on Web sites outside of the Trans BC Freightways and Trans BC Freightways family of Web sites.

Use of your Personal Information

Trans BC Freightways collects and uses your personal information to operate the Trans BC Freightways Web site and deliver the services you have requested. Trans BC Freightways also uses your personally identifiable information to inform you of other products or services available from Trans BC Freightways and its affiliates. Trans BC Freightways may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Trans BC Freightways does not sell, rent or lease its customer lists to third parties. Trans BC Freightways may, from time to time, contact you on behalf of external business partners about a offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Trans BC Freightways may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Trans BC Freightways, and they are required to maintain the confidentiality of your information.

Trans BC Freightways does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Trans BC Freightways keeps track of the Web sites and pages our customers visit within Trans BC Freightways, in order to determine what Trans BC Freightways services are the most popular. This data is used to deliver customized content and advertising within Trans BC Freightways to customers whose behavior indicates that they are interested in a subject area.

Trans BC Freightways Web sites will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Trans BC Freightways or the site; (b) protect and defend the rights or property of Trans BC Freightways; and, (c) act under exigent circumstances to protect the personal safety of users of Trans BC Freightways, or the public.

Use of Cookies

The Trans BC Freightways Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Trans BC Freightways pages, or register with Trans BC Freightways site or services, a cookie helps Trans BC Freightways to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Trans BC Freightways Web site, the information you previously provided can be retrieved, so you can easily use the Trans BC Freightways features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Trans BC Freightways services or Web sites you visit. We do not control the collection or use of information by companies that link on our site or collect information when you go to their site. You should contact these companies directly if you have any questions about their collection or sue of information about you.

Security of your Personal Information

Trans BC Freightways secures your personal information from unauthorized access, use or disclosure. Trans BC Freightways secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Despite these security measures, we do not represent or warrant that personal information will be protected against loss, misuse, or alteration by third parties.

Changes to this Statement

Trans BC Freightways will occasionally update this Statement of Privacy to reflect company and customer feedback. Trans BC Freightways encourages you to periodically review this Statement to be informed of how Trans BC Freightways is protecting your information.

Opt-Out Policy

If at any time you do not wish to receive emails from us, we ask you to tell us in writing to remove your name from our mailing list. You must send such notification by email to the contact person listed on the below Contact Information.

Contact Information

Trans BC Freightways welcomes your comments regarding this Statement of Privacy. If you believe that Trans BC Freightways has not adhered to this Statement, please contact Trans BC Freightways at We will use commercially reasonable efforts to promptly determine and remedy the problem.